Shipping Policy
Shipping Policy
Effective Date: 2025.12.20
We are pleased to offer free worldwide shipping on all orders.
Every piece is carefully handcrafted and packaged to ensure it arrives safely, wherever you are in the world.
1. Processing Time
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Orders are processed within 2–5 business days.
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Each item is carefully inspected and packed before shipment.
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During peak seasons or holidays, processing times may be slightly longer.
Please note that processing time is separate from shipping time.
2. Shipping Coverage
We currently ship worldwide, including but not limited to:
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United States
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United Kingdom
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Europe
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Asia-Pacific regions
If you have any questions about shipping to your location, feel free to contact us before placing an order.
3. Shipping Costs
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Free worldwide shipping on all orders.
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No minimum purchase required.
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No additional handling fees.
The price you see at checkout is the final product price (excluding possible customs duties or taxes).
4. Estimated Delivery Time
Estimated delivery times may vary by destination:
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United States: 7–15 business days
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United Kingdom & Europe: 7–15 business days
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Other International Destinations: 10–20 business days
Please note that delivery times are estimates and may be affected by:
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Customs clearance
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Local carrier delays
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Weather or seasonal factors
5. Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking updates may take 24–72 hours to appear after shipment.
6. Customs, Duties & Taxes
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International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
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These charges are not included in the product price and are the responsibility of the customer.
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We are unable to predict or control customs charges.
7. Incorrect Address & Failed Delivery
Please ensure that your shipping address is accurate at checkout.
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We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
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If a package is returned to us due to an incorrect address, reshipping fees may apply.
8. Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery date) at:
Email: Craftswp@gmail.com
Please include your order number and clear photos (if applicable), and we will assist you as soon as possible.
9. Contact Us
If you have any questions regarding shipping, feel free to reach out:
Email: Craftswp@gmail.com